Privacy Policy

1. Introduction

CoTeam ("we," "us," or "our") operates an AI-powered demo platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service and website.

2. Information We Collect

Information You Provide:

• Contact information (name, email, phone, company)
• Product documentation and URLs you submit
• Feedback and communication during the partnership
• Technical data needed to build your AI demo

Information Automatically Collected:

• Demo interaction logs and prospect behavior data
• Session duration and engagement metrics
• Browser and device information
• IP addresses and geographic location

3. How We Use Your Information

• Build and operate your AI-hosted product demos
• Provide customer support and technical assistance
• Analyze usage patterns to improve CoTeam
• Generate qualification scores and lead insights
• Send you updates and product announcements
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure token-based authentication, and regular security audits. However, no security system is impenetrable, and we cannot guarantee absolute security.

5. Data Retention

We retain demo interaction data for analytics purposes for up to 12 months after your program ends. Your account information is retained for as long as you're a customer. You may request data deletion at any time, subject to legal requirements.

6. Information Sharing

We do not sell your personal information. We may share data with:

• Service providers who help operate CoTeam (hosting, analytics)
• Legal authorities when required by law
• Your prospects, in the form of aggregated qualification insights

7. Prospect Privacy

When your prospects interact with your AI demo, we collect their interaction data to generate insights and qualification scores. Your prospects' privacy is protected by similar standards to your own. We recommend including privacy disclosure in your demo interface.

8. Your Privacy Rights

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to opt-out of promotional communications

To exercise these rights, contact us at hello@coteam.io

9. Cookies

We use cookies to enhance your experience and analyze platform usage. Most cookies are essential for authentication and demo functionality. You can control cookie settings in your browser.

10. Third-Party Links

Our website may contain links to third-party services. We're not responsible for their privacy practices. Review their privacy policies before providing information.

11. Contact Us

Questions about this Privacy Policy? Contact us at hi@getcoteam.com